The PPS Group continues to grow and now employs over 1 335 staff throughout the country, an increase of 235 employees over last year. 66% of our staff is categorised as African, Indian and Coloured (AIC). In the “Professionally Qualified/Specialists/Management” category, 47,3% of the 160 staff are classified as AIC employees. Employment equity is an area of continued focus and we continue to make strides in transformation.
Change management is a priority and will be embedded as a discipline to equip managers to cope with change and to proactively drive change as the Group continues to diversify and drive new strategic initiatives for growth.
The employee value proposition is continuously evaluated to keep pace with the growing needs of the PPS Group and to ensure employees can deliver the desired customer experience we would like members to enjoy.
PPS participates in the annual Deloitte Best Company to Work for Survey and for the fifth consecutive year achieved the “Standard of Excellence” award. A random sample of the staff members are surveyed by Deloitte who assess the company on key dimensions.
The above accolade means that the PPS Group has exceeded a 70% employee satisfaction level measured on the dimensions. It is a foundation we intend to continue to build on.
The robust performance management system ensures continuous performance consulting and improvements to the system. Performance is linked to key goals in terms of the more visible strategic initiatives and goals of the Group. Management performance is measured against the Group’s objectives and rewarded accordingly.